Privacy Policy

I Love EMS Ltd trading as Fitness in Minutes (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This policy explains how we collect, use, and safeguard your personal data when you use our services or visit our website.

1. Who We Are

I Love EMS Ltd (company number SC859040)

Registered office: 5 Church Hill Place, Edinburgh, EH10 4BE

2. Information We Collect

We may collect and process the following personal data:

* Name, contact details (email, phone), and address when you make an enquiry or booking

* Health and fitness information you provide to us during consultation (for training suitability and safety)

* Payment details (processed securely through third-party providers; we do not store full card details)

* Technical information such as IP address, browser type, and cookies when you use our website

3. How We Use Your Data

We use your personal data to:

* Provide EMS training sessions and manage your bookings

* Communicate with you about your sessions and offers (only if you consent)

* Ensure your health and safety during training

* Comply with legal and regulatory obligations

. Sharing Your Data

We only share data with trusted service providers where necessary, e.g.:

*Calendly and Vagaro for managing bookings

* Payment providers (e.g. Stripe, GoCardless, bank) for processing payments

* Professional advisers (accountants, legal, HR) where required

We do not sell your data.

5. Cookies

Our website uses cookies for basic functionality and analytics. You can adjust your browser settings to block cookies if you prefer.

6. Data Retention

* Client records (including health questionnaires) are kept for 7 years after your last session, in line with insurance requirements.

* Marketing contact data is kept until you unsubscribe.

7. Your Rights

Under GDPR, you have the right to:

* Access, correct, or request deletion of your data

* Restrict or object to certain processing

* Withdraw consent to marketing at any time

8. Complaints

If you are unhappy with how we handle your data, you can complain to the ICO ([www.ico.org.uk](http://www.ico.org.uk)).